Contact Us + FAQs

From 8:00AM, 7 days.

Guest Services are available on site from 8am until 5pm daily for all enquiries, reservations and guest requests.

If you are checking in after hours, please contact The Baxley Bondi direct to arrange after-hours access details which will give you access to to your room and amenities.

Guests can check into the Baxley Bondi from 2:00PM.

Our friendly Guest Services team will be in contact 24 hours prior to re-confirm your arrival time. Please contact The Baxley Bondi direct to advise your ETA.

The standard checkout time is 10:00AM. However, Baxley members who book direct receive a complimentary late check-out until 12:00PM.

We do offer an optional late checkout until 12pm for an additional fee of $25 payable direct on arrival.

We do ask those guests who would like to request a later checkout must visit reception at least 1 day prior to their departure date.

Yes, if you arrive prior to 2PM and your room is not ready, we are happy to store your luggage safely with our guest services team.

If you need to store your luggage after checking out, you can also leave your bags with us and return later in the day to collect them.

Please note we are unable to receive and store any luggage prior to 8am.

No, there is no on-site parking available at The Baxley Bondi there is plenty of unrestricted and unticketed parking available on Flood Street where the property is located. Whilst it is not possible to reserve one of these parking spots, it is usually possible to find a space.

There is additional parking found in the surrounding streets with a maximum time limit of 2 hours.

The Baxley is conveniently located almost halfway between Bondi Beach and the major Eastern Suburbs transport hub at Bondi Junction.

Trains leaving Bondi Junction train station go into central Sydney, from where you can change for all other train lines. Buses departing the busy Bondi Junction Bus Interchange serve all local beach suburbs, as well as multiple other major bus routes across the city.

Getting here from the airport, guests can arrange…

• Taxi / Rideshare / Uber
  The Baxley Bondi, 44 Flood Street, Bondi.
  Approximately 25-40 minutes dependant on traffic, $40-$60AUD one way.
• Train
  Catch T8 Train to Central Station, change at Central and take the T4 train to Bondi Junction. Once you reach Bondi Junction, you can walk to The Baxley Bondi, get a taxi or a bus
  Buses leave Bondi Junction from Stand A to stopping on Bondi Road shortly before Flood Street, the Baxley Bondi is a short walk from the bus stop. Alternatively, a taxi/ Uber would cost no more than $10 to our door.
  Total time approximately 30-40 minutes, $24 one way per guest.
• Bus
  There is also a direct bus from Sydney Airport to Bondi Junction. This is the cheapest way to reach us but the journey takes considerably longer. The 400 bus to Bondi Junction departs from arrivals level at the domestic and international terminals, the bus stop is clearly signed. Change at Bondi Junction interchange and take the 333 to Bondi Beach from Stand A.
  Total time approximately 1 hour 45 minutes.
• Walk to the guesthouse in less than 15 minutes from Bondi Junction

From the guesthouse:

• 1 min walk to bus stop
• 15 min walk to Bondi Beach
• 20 min walk to Centennial Park
• 8 min walk to Bondi Junction Train Station
• 8 min Train to the City
• 30 min Train to Sydney Airport

We accept:

• MasterCard
• Visa
• American Express
• Debit Card
• Cash

All payments made with card, debit or credit, will incur a 1.5% payment processing fee.

Unfortunately, payments for all non-refundable rate plans are taken at the time of booking and therefore are unable to be processed in cash unless guest is present at time of booking.

Flexi/ Refundable and Membership Standard Room Rates

Full payment will be taken at the time of booking.
Cancellation is free of charge for guests until 2pm, 48 hours prior to check-in. A full refund or house credit is made available to cancellations outside of this time.
For cancellations inside 48 hours of checkin, guests will incur a cancellation fee of equivalent value to the first nights stay. The remaining balance is made available for refund or house credit.
Any booking modifications, including date changes and/or a full cancellation of your booking made after 2pm on the day of arrival will be charged the nightly rate.
Any booking modifications requested after check-in are subject to availability and may be applicable to rate variations.
Payment will be taken upon check-in or prior to your arrival if arriving outside of reception operating hours.

Non-Refundable Promotions and No Housekeeping Rate Types.

Non-Refundable bookings will be charged in full upon booking confirmation.
Cancellations on Non Refundable rate plans booked directly may be eligible for a guest house credit valid for 6 months be it the cancellation is made up to 48 hours prior to check-in.
Booking modifications, including date changes are subject to availability and may see applicable fare differences applied.

No Show Policy

Failure to arrive at the property on the booked check-in date will be treated as a no-show and the remainder of the booking will be cancelled. If you have booked a rate eligible for a refund, you will incur a charge for those nights which fall within 48 hours of cancellation. If you have booked any of the Non-Refundable Rates you will be charged the full cost of the booking.

Booking Modifications

For bookings made on all rate plans, modifications are subject to availability and any applicable charges. If a date change is possible, the originally booked nightly rate may be subject to change and a higher rate may apply.
The difference between rates may be required in confirming such changes.

New Year’s Eve

If any night falls between 29 December and 2 January (inclusive) your booking is fully pre-paid and non-refundable. Payment will be taken at the time of booking and modifications or cancellation are not allowed.

Group Reservations of 3 rooms or more

We require a 25% deposit at the time of the booking to hold the rooms.
This will be taken at time of booking confirmation.
A further 50% is required 30 days prior to arrival.
The balance of 25% is payable 7 days prior to arrival. If the booking is cancelled after the first payment and before the 2nd payment a 10% cancellation fee applies.
If the booking is cancelled after the 2nd payment the 25% initial deposit is non-refundable.
After the final payment is made there are to be no changes or refunds. We are happy to work with guests on minor booking modifications prior to 7 days before the arrival date, availability dependent and in line with cancellation terms.

Direct, with us – of course!

Our friendly Guest Services team would love to assist in booking your holiday and will happily beat any legitimate advertised price found elsewhere.

We also encourage all guests claim our Baxley Membership Code via our website or quote it to our friendly Guest Services team when making your booking over the phone or via email.

By entering this Promo Code you will instantly become a Baxley Member and receive not only an exclusively lower price on all standard rate plans but also other great benefits such as complimentary late checkout until 12pm!

You can rest assured that our friendly Guest Services team are on site daily, and working hard to ensure all communal areas are sanitised daily. They are also on-call to ensure the provision of fresh linen and additional amenities, regularly checking on all in-house guests.

If your stay exceeds 4 nights a full linen change is provided during your time with us.

Weekly and Monthly stay long-term guests benefit from reduced rates of stay and with this, are asked to ensure regular up keep of their room and facilities.

Guests whom have purchased a ‘Go Green’ promotional rate and opted for no housekeeping will only have a regular rubbish collection included in their housekeep. Additional housekeeping items are available for purchase.

Yes, we offer complimentary fast wireless internet (NBN connected) for all guests in house.

WiFi connection details will be provided at check-in by our friendly guest services team, or are found clearly listed on your room key holder.

No, there is no restaurant at the property. However, there are many fabulous eateries in Bondi within easy walking distance that our Guest Services team will happily recommend.

Guests are most welcome to use our day time lounge facilities for arranging meals in house, which include a microwave, zip hot water tap, toaster and crockery/ cutlery supplies.

No. Access to the two floors of the property is via our main lobby staircase only.

Access to our lower ground level does require a slight step up to our front porch which should be considered by guests with walking aides.

Our friendly (…and fit!) Guest Services team are on site daily 9am – 4pm to assist in the movement of luggage for all our guests, where physically possible.

Yes, there are baby cots available which our caring housekeeping team will arrange for you and your family.

Bookings are essential and do incur a $30 charge per stay, paid directly at check-in.

Please contact The Baxley Bondi to confirm your requirements before your arrival so we can have it prepared for a smooth and well organised arrival.

Unfortunately there are no extra beds available at The Baxley Bondi.

Single rooms are strictly can accommodate up to 1 guest only, with all other room variations able to host a maximum of 2 guests.

At The Baxley Bondi we have a communal lounge open between 9am – 4pm.

This gives all guests access to various crockery, cutlery as well a microwave, toaster and zip tap offering instant boiling water.

We too offer complimentary Nespresso style coffee facilities for all guests.

We do not offer a cook top or freezer facilities.

Yes, The Baxley Bondi has guest laundry facilities. You will find functional and clean self-service washer and dryer on site.

Prices as follows:

• $6 Wash
• $3 Dry
• $2 Powder

All operation is by token so guests are asked to visit Guest Services during opening hours if they wish to purchase tokens for use.

No, there are no gym facilities at The Baxley Bondi.

Local gyms however are located throughout Bondi, and Guest Services will happily make suggestion for group class options available.

Closest Fitness facilities:

• Agoda Fitness Group training
• Peaches Pilates
• Buf Girls High Intensity training (Womens only)
• Fitness First Bondi Junction
• Beach Fit Bondi
• F45 Bondi Beach / Bondi Junction

It should be noted that during COVID19 group and community training centres may be closed.

Physical activity is encouraged however should be restricted to just 2 people and kept local. Bondi makes for a gorgeous neighbourhood to walk and run, with plenty of near by park space (Waverley Oval just 3 mins walk) suitable for workouts.

No, we do not allow pets at The Baxley Bondi.

No, our property and rooms are all smoke-free in accordance with NSW Legislation.

We have a strict clean atmosphere policy and our property is under 24 hour surveillance.

Smoking/ vaping within our fence line will incur a fee of $250 charged to guest account.

Bondi Junction Train Station on the T4 Eastern Suburbs & Illawarra line is a 10 minute walk from The Baxley Bondi.

This is a major transport hub and links Bondi to Central Station and Sydney’s central CBD.

Frequent busses can be caught from Bondi Road just a 3 min walk from our front gate to Bondi Junction, if walking is not a suitable option. Alternatively taxi/ uber can be arranged and take under 10 mins to reach the station.

There are many dining options nearby, including those located on Bondi Road and Bondi Beach.

There are plenty of local eateries doing extraordinary dishes for takeaway so we encourage you to also use local Uber Eats or Menu Log Apps for further browsing.

Yes, there are also number of small independent grocers along Bondi Road.

Yes, there are many shopping locations nearby including:

• Westfield Bondi Junction
• Bondi Rd
• Bondi Beach’s iconic Campbell Parade is home to some of Bondi’s favourite bars, markets and souvenir stores
• Hall Street and Gould street shopping strips are favourites amongst the modern fashion movement
• Oxford Street and William Street Paddington for famed diners and fashion boutiques
• Pitt Street Mall and Queen Victoria Building CBD
• Westfield Sydney