Contact Us + FAQs
If the information provided below is not what you are looking for, you can also submit your question by using the form at the bottom of the page. Alternatively, feel free to contact us and one of our team members will be happy to assist.
What are the reception’s operating hours?
From 8:00AM, 7 days.
Guest Services are available on site from 8am until 5pm daily for all enquiries, reservations and guest requests.
If you are checking in after hours, please contact The Baxley Bondi direct to arrange after-hours access details which will give you access to to your room and amenities.
What time is check-in?
Guests can check into the Baxley Bondi from 2:00PM.
Our friendly Guest Services team will be in contact 24 hours prior to re-confirm your arrival time. Please contact The Baxley Bondi direct to advise your ETA.
If your room is ready for you earlier, we may be able to accommodate an early check-in but cannot guarantee this.
If you are arriving after hours, please contact our Guest Services Team to advise them of your arrival time for After Hours Check-in instructions.
What time is check-out?
The standard checkout time is 10:00AM. However, Baxley members who book direct receive a complimentary late check-out until 12:00PM.
We do offer an optional late checkout until 12pm for an additional fee of $25 payable direct on arrival.
We do ask those guests who would like to request a later checkout must visit reception at least 1 day prior to their departure date.
Can I store my luggage?
Yes, if you arrive prior to 2PM and your room is not ready, we are happy to store your luggage safely with our guest services team.
If you need to store your luggage after checking out, you can also leave your bags with us and return later in the day to collect them.
Please note we are unable to receive and store any luggage prior to 8am.
Is on-site parking available?
No, there is no on-site parking available at The Baxley Bondi there is plenty of unrestricted and unticketed parking available on Flood Street where the property is located. Whilst it is not possible to reserve one of these parking spots, it is usually possible to find a space.
There is additional parking found in the surrounding streets with a maximum time limit of 2 hours.
How do I get there?
The Baxley is conveniently located almost halfway between Bondi Beach and the major Eastern Suburbs transport hub at Bondi Junction.
Trains leaving Bondi Junction train station go into central Sydney, from where you can change for all other train lines. Buses departing the busy Bondi Junction Bus Interchange serve all local beach suburbs, as well as multiple other major bus routes across the city.
Getting here from the airport, guests can arrange…
- Taxi / Rideshare / Uber
The Baxley Bondi, 44 Flood Street, Bondi.
Approximately 25-40 minutes dependant on traffic, $40-$60AUD one way. - Train
Catch T8 Train to Central Station, change at Central and take the T4 train to Bondi Junction. Once you reach Bondi Junction, you can walk to The Baxley Bondi, get a taxi or a bus
Buses leave Bondi Junction from Stand A to stopping on Bondi Road shortly before Flood Street, the Baxley Bondi is a short walk from the bus stop. Alternatively, a taxi/ Uber would cost no more than $10 to our door.
Total time approximately 30-40 minutes, $24 one way per guest. - Bus
There is also a direct bus from Sydney Airport to Bondi Junction. This is the cheapest way to reach us but the journey takes considerably longer. The 400 bus to Bondi Junction departs from arrivals level at the domestic and international terminals, the bus stop is clearly signed. Change at Bondi Junction interchange and take the 333 to Bondi Beach from Stand A.
Total time approximately 1 hour 45 minutes. - Walk to the guesthouse in less than 15 minutes from Bondi Junction
From the guesthouse:
- 1 min walk to bus stop
- 15 min walk to Bondi Beach
- 20 min walk to Centennial Park
- 8 min walk to Bondi Junction Train Station
- 8 min Train to the City
- 30 min Train to Sydney Airport
What forms of payment do you accept?
We accept:
- MasterCard
- Visa
- American Express
- Debit Card
- Cash
All payments made with card, debit or credit, will incur a 1.5% payment processing fee.
Unfortunately, payments for all non-refundable rate plans are taken at the time of booking and therefore are unable to be processed in cash unless guest is present at time of booking.
Where can I find the best rates?
Direct, with us – of course!
Our friendly Guest Services team would love to assist in booking your holiday and will happily beat any legitimate advertised price found elsewhere.
We also encourage all guests claim our Baxley Membership Code via our website or quote it to our friendly Guest Services team when making your booking over the phone or via email.
By entering this Promo Code you will instantly become a Baxley Member and receive not only an exclusively lower price on all standard rate plans but also other great benefits such as complimentary late checkout until 12pm!
Are the rooms serviced daily?
You can rest assured that our friendly Guest Services team are on site daily, and working hard to ensure all communal areas are sanitised daily. They are also on-call to ensure the provision of fresh linen and additional amenities, regularly checking on all in-house guests.
If your stay exceeds 4 nights a full linen change is provided during your time with us.
Weekly and Monthly stay long-term guests benefit from reduced rates of stay and with this, are asked to ensure regular up keep of their room and facilities.
Guests whom have purchased a ‘Go Green’ promotional rate and opted for no housekeeping will only have a regular rubbish collection included in their housekeep. Additional housekeeping items are available for purchase.
Is internet access provided?
Yes, we offer complimentary fast wireless internet (NBN connected) for all guests in house.
WiFi connection details will be provided at check-in by our friendly guest services team, or are found clearly listed on your room key holder.
Do you have a restaurant/cafe?
No, there is no restaurant at the property. However, there are many fabulous eateries in Bondi within easy walking distance that our Guest Services team will happily recommend.
Guests are most welcome to use our day time lounge facilities for arranging meals in house, which include a microwave, zip hot water tap, toaster and crockery/ cutlery supplies.
Do you have a lift / elevator?
No. Access to the two floors of the property is via our main lobby staircase only.
Access to our lower ground level does require a slight step up to our front porch which should be considered by guests with walking aides.
Our friendly (…and fit!) Guest Services team are on site daily 9am – 4pm to assist in the movement of luggage for all our guests, where physically possible.
Are baby cots and extra beds available?
Yes, there are baby cots available which our caring housekeeping team will arrange for you and your family.
Bookings are essential and do incur a $30 charge per stay, paid directly at check-in.
Please contact The Baxley Bondi to confirm your requirements before your arrival so we can have it prepared for a smooth and well organised arrival.
Unfortunately there are no extra beds available at The Baxley Bondi.
Single rooms are strictly can accommodate up to 1 guest only, with all other room variations able to host a maximum of 2 guests.
Are there cooking facilities?
At The Baxley Bondi we have a communal lounge open between 9am – 4pm.
This gives all guests access to various crockery, cutlery as well a microwave, toaster and zip tap offering instant boiling water.
We too offer complimentary Nespresso style coffee facilities for all guests.
We do not offer a cook top or freezer facilities.
Are there laundry facilities?
Yes, The Baxley Bondi has guest laundry facilities. You will find functional and clean self-service washer and dryer on site.
Prices as follows:
- $6 Wash
- $3 Dry
- $2 Powder
All operation is by token so guests are asked to visit Guest Services during opening hours if they wish to purchase tokens for use.
Do you have a gym?
No, there are no gym facilities at The Baxley Bondi.
Local gyms however are located throughout Bondi, and Guest Services will happily make suggestion for group class options available.
Closest Fitness facilities:
- Agoda Fitness Group training
- Peaches Pilates
- Buf Girls High Intensity training (Womens only)
- Fitness First Bondi Junction
- Beach Fit Bondi
- F45 Bondi Beach / Bondi Junction
Are pets allowed?
No, we do not allow pets at The Baxley Bondi.
Are there smoking rooms available?
No, our property and rooms are all smoke-free in accordance with NSW Legislation.
We have a strict clean atmosphere policy and our property is under 24 hour surveillance.
Smoking/ vaping within our fence line will incur a minimum fee of $500 charged to the guest account.
How far is it to the train station?
Bondi Junction Train Station on the T4 Eastern Suburbs & Illawarra line is a 10 minute walk from The Baxley Bondi.
This is a major transport hub and links Bondi to Central Station and Sydney’s central CBD.
Frequent busses can be caught from Bondi Road just a 3 min walk from our front gate to Bondi Junction, if walking is not a suitable option. Alternatively taxi/ uber can be arranged and take under 10 mins to reach the station.
What restaurants and bars are nearby?
There are many dining options nearby, including those located on Bondi Road and Bondi Beach.
There are plenty of local eateries doing extraordinary dishes for takeaway so we encourage you to also use local Uber Eats or Menu Log Apps for further browsing.
Is there a grocery store or supermarket nearby?
Yes, there are also number of small independent grocers along Bondi Road.
Are there any shopping locations nearby?
Yes, there are many shopping locations nearby including:
- Westfield Bondi Junction
- Bondi Rd
- Bondi Beach’s iconic Campbell Parade is home to some of Bondi’s favourite bars, markets and souvenir stores
- Hall Street and Gould street shopping strips are favourites amongst the modern fashion movement
- Oxford Street and William Street Paddington for famed diners and fashion boutiques
- Pitt Street Mall and Queen Victoria Building CBD
- Westfield Sydney